Frequently asked questions
The questions we are asked most often, one page per topic. Pick the one closest to your question.
On those pages, when the answer is a step carried out on a screen, the link takes you straight to the page of the guide that describes it, with the video where there is one. What does not belong to a single screen is answered in full on the topic page itself.
| Topic | What you will find |
|---|---|
| Your portfolio | Adding a property, a building, a piece of data |
| Units | The GL code, the spaces listed as units |
| Documents | Uploading, filing, finding, retagging |
| Plans | Opening plans, themes, information panels, areas |
| Data quality | Missing properties, correcting a value |
| EDIT | Annotations and their automatic processing |
| Works plans | Starting a plan, validation stages |
| Analysis reports | Filtering, exporting, missing tabs |
| From Abyla to Graphlake | The move, plans, the metalibrary |
Cannot find your answer?
The rest of the guide describes each screen in detail. Start with Getting started if the platform is new to you.
For a question covered nowhere, or for access you do not have, speak to your usual contact: they know the configuration chosen for your organisation.
If they cannot help, write to us.
Finally, if you are connecting Stonal to your own tools, the technical documentation is in the API Guide.