Data quality — frequently asked questions

Why do some properties not appear?

This question comes up on every screen that shows a list of properties: the unit record, the General information tab of a property, and the information panels of the Plans tab.

The rule is the same everywhere: only properties that have a value are displayed. A property with nothing entered is hidden rather than shown empty.

So a line you expected and cannot find means the information has not been entered yet for this item, not that the platform cannot hold it.

If you have the necessary permissions, you can add it straight from the record. To fill in many items at once, go through Querying your data.

How do I correct a value and see where it came from?

See Check and correct a value.

The same screen shows the earlier values of a property and the loading errors of your last synchronisation.